Frequently Asked Questions
Here are some of the popular questions our customers ask,
Can you colour match products?
Yes, specific colour matches can be machine proofed for approval. We can also colour match any of your product embellishments such as ribbon, eyelets and strings etc.
Can you supply artwork and design?
Yes we can. We use creative designers that know our products and have worked with us for many years on numerous projects. Our team of designers will work with you to provide a product design specification to suit your requirements.
Can we use our own fragrance?
Yes, we can use your fragrances to ensure continuity throughout the product range. We always perform stability tests to first assess the suitability of the fragrance used on our materials.
Can you match a pre-existing fragrance?
Yes, our experience and knowledge means that we are able to work closely with fragrance houses and clients to find suitable and accurate fragrance matches when needed.
What is your lead time?
Lead times can vary greatly depending on the size and complexity of your order. Our standard lead time for small and medium size projects is 2-3 weeks after design approval. For larger orders, a typical lead time is 4 weeks following approval. We are happy to discuss project requirements and always do our very best to meet client needs.
Do you have a minimum order requirement?
Although minimum order size varies according to the product, we are very happy to accommodate smaller orders. Contact us to discuss your product needs today.