Terms and Conditions

TERMS AND CONDITIONS OF SALE (B2B)
Version: January 2026
Company No: 9721669 | Registered in England and Wales
1. INTERPRETATION AND BASIS OF CONTRACT
These Terms apply to all quotations, orders and contracts for the sale of goods by The Print
Fragrancing Company Limited (“Company”) to any business customer (“Customer”). Any terms
proposed by the Customer are excluded unless agreed in writing by a Director of the Company.
2. QUOTATIONS AND ACCEPTANCE
Quotations are invitations to treat only and do not constitute offers. A binding contract arises only
when the Company issues a written Order Acknowledgement.
3. PRICE AND VAT
All prices are exclusive of VAT and other applicable taxes. The Company may adjust prices before
production commences to reflect increases in raw materials, labour, energy, freight or other costs
beyond its reasonable control.
4. PAYMENT TERMS
A 50% deposit is payable before production commences. The balance is payable in cleared funds
before dispatch unless otherwise agreed in writing. The Company may charge statutory interest
and recovery costs on overdue amounts and may suspend performance until payment is received.
5. DELIVERY, RISK AND TITLE
Unless otherwise agreed, goods are supplied Ex Works (EXW) Albourne, West Sussex, UK
(Incoterms 2020). Risk passes upon collection or when goods are made available for collection.
Title remains with the Company until all sums due have been paid in full. Until title passes, the
Customer shall store goods separately, keep them identifiable and permit the Company to recover
unpaid goods if payment is overdue.
6. CANCELLATION
Orders may not be cancelled without written consent. Deposits are non-refundable. If cancellation
occurs after production has commenced, the Customer shall pay for all work undertaken, materials
ordered and costs incurred.
7. VARIATION IN QUANTITY
A manufacturing tolerance of plus or minus 5% shall apply to all orders and shall be charged or
credited pro rata.
8. INSPECTION, CLAIMS AND ACCEPTANCE
The Customer shall inspect goods immediately upon receipt. Claims for shortage, damage or defect
must be notified in writing within 10 days of delivery. Goods shall be deemed accepted if no claim is
made within that period. The Company’s sole obligation shall be repair, replacement or refund at its
option.
9. LIMITATION OF LIABILITY
The Company shall not be liable for indirect, consequential, special, economic or loss of profit
claims. Total liability arising from any contract shall not exceed the lesser of £15,000 or the value of
the relevant order. Nothing excludes liability for death or personal injury caused by negligence,
fraud or any liability that cannot legally be excluded.
10. CUSTOMER-SUPPLIED FRAGRANCES AND MATERIALS
Where fragrance oils, formulations, raw materials, artwork, specifications or other materials are
supplied by the Customer, the Customer warrants that they have been fully tested, are safe,
compliant with applicable laws and suitable for their intended purpose.
The Company does not test, validate or assess the performance, stability, migration, safety,
classification, regulatory status or fitness for purpose of customer-supplied materials and does not
provide regulatory consultancy services.
Responsibility for CLP, UK CLP, REACH, UFI generation, Poison Centre Notification (PCN), SDS
provision, hazard classification, allergen declarations, labelling requirements and all other
regulatory compliance obligations remains solely with the Customer and/or the fragrance supplier.
The Customer shall indemnify the Company against all claims, liabilities, losses, costs and
expenses arising from customer-supplied materials or any alleged non-compliance, defect or
misclassification relating thereto.
11. NO FOOD OR COSMETIC CONTACT
Unless expressly agreed in writing, the Company’s products are not supplied for direct food-contact
or cosmetic-contact applications.
12. CUSTOMER PROPERTY
All customer-supplied materials are held entirely at the Customer’s risk. The Company shall not be
liable for loss or damage except where caused by its proven negligence.
13. INTELLECTUAL PROPERTY
The Customer warrants that all designs, artwork, specifications and instructions supplied do not
infringe third-party rights and shall indemnify the Company accordingly. All intellectual property in
the Company’s processes, methods, tooling, samples, know-how and manufacturing techniques
remains the property of the Company.
14. COMPLIANCE AND END-USE RESPONSIBILITY
The Customer is solely responsible for ensuring that finished products comply with all laws,
regulations, market requirements, labelling obligations and product safety requirements applicable
in the territories where the products are marketed or sold.
15. FORCE MAJEURE
The Company shall not be liable for any failure or delay resulting from events beyond its reasonable
control, including supply chain disruption, shortages, transport delays, strikes, utility failures,
pandemics or governmental action.
16. INSOLVENCY
The Company may suspend performance, require advance payment or terminate any contract
immediately if the Customer becomes insolvent, enters administration, liquidation or any analogous
process.
17. CONFIDENTIALITY
Each party shall keep confidential all commercial, technical and business information received from
the other party and shall not disclose such information except as required by law.
18. GOVERNING LAW
These Terms are governed by the laws of England and Wales. The courts of England and Wales
shall have exclusive jurisdiction.
Review Date: January 2027