Terms and Conditions

THE PRINT FRAGRANCING COMPANY LIMITED

Terms and Conditions of Sale (B2B)
Version: January 2026
Company No: 9721669 | Registered in England and Wales

1. INTERPRETATION AND BASIS OF CONTRACT
These Terms apply to all quotations, orders and contracts for the sale of goods by The Print
Fragrancing Company Limited (“the Company”) to any business customer (“the Customer”). All
orders are accepted strictly subject to these Terms. Any terms proposed by the Customer shall not
apply unless expressly agreed in writing by a Director of the Company.

2. QUOTATIONS AND ACCEPTANCE
A quotation does not constitute an offer. A binding contract is formed only when the Company
issues a written Order Acknowledgement.

3. PRICE AND VAT
Prices are exclusive of VAT and any other applicable taxes. The Company reserves the right to
amend prices to reflect increases in raw materials, labour or other production costs.

4. PAYMENT TERMS
A 50% deposit is required prior to commencement of production. The remaining balance is payable
in cleared funds prior to dispatch unless otherwise agreed in writing. Statutory interest at 8% above
the Bank of England base rate may be charged on overdue sums, together with recovery costs.

5. DELIVERY AND RISK (EXW)
Unless otherwise agreed in writing, goods are supplied Ex Works (EXW) Albourne, West Sussex,
UK (Incoterms 2020). Risk passes to the Customer upon collection. Title to goods shall not pass
until full payment has been received.

6. CANCELLATION
Orders may not be cancelled without written consent. The 50% deposit is strictly non-refundable. If
cancellation occurs after production has commenced, the Customer shall pay for all work

completed, materials ordered and costs incurred.

7. VARIATION IN QUANTITY
A tolerance of +/- 5% shall apply to all orders and will be charged or credited pro rata.

8. CLAIMS
Claims for damage, shortage or defect must be notified in writing within 10 days of delivery. The
Company’s liability shall be limited to repair, replacement or refund at its discretion.

9. LIMITATION OF LIABILITY
The Company shall not be liable for any indirect, consequential or economic loss. Total liability
arising from any contract shall not exceed the lesser of £15,000 or the value of the relevant order.
Nothing excludes liability for death or personal injury caused by negligence, fraud or any liability
which cannot be excluded under English law.

10. FRAGRANCES AND MATERIALS SUPPLIED BY CUSTOMER
Where fragrance oils or materials are supplied by the Customer, the Customer warrants that they
have been fully tested and are suitable for the intended purpose. The Customer shall indemnify the
Company against all claims arising from their use. Suitability for end use remains entirely the
Customer’s responsibility.

11. NO FOOD OR COSMETIC CONTACT
The Company does not supply products intended for direct contact with food or cosmetics.

12. CUSTOMER’S PROPERTY
All materials supplied by the Customer are held at the Customer’s risk.

13. FORCE MAJEURE
The Company shall not be liable for failure or delay due to events beyond its reasonable control.

14. INTELLECTUAL PROPERTY
The Customer warrants that any designs or instructions provided do not infringe third-party rights
and shall indemnify the Company accordingly.

15. GOVERNING LAW
These Terms are governed by the laws of England and Wales. The courts of England and Wales
shall have exclusive jurisdiction.